# About Gomry

> Gomry is building one place to find and buy any real-world experience, and one platform for the businesses that create them.

## Every experience, in one place

Concerts, sports, classes, tours, memberships, and community events.

## The experience catalog is still fragmented

Finding something to do still means searching across separate websites, creating separate accounts, and comparing fees and cancellation policies.

Gomry brings the catalog together. It covers Formula 1, the Champions League, NFL and NBA games, Live Nation concerts, festivals, independent tours, studio classes, and local community events.

Most of the people buying on Gomry today are in the United States and Europe, split roughly half and half.

Gomry today:

- 250,000+ buyers
- 110,000+ experiences
- 1000+ businesses

## What each side gets

### For consumers

Our primary focus is a stunning customer experience: a vast selection, the lowest prices we can offer, a 1-click buy and, just as importantly, a 1-click cancel, where Gomry handles the whole complexity of returns.

- **Best Price Guarantee.**¹ If the same ticket sells for less elsewhere after a purchase from Gomry, we refund the difference.
- **1-click cancel.**² Gomry takes on the return, the support, and the inventory risk, so anybody can book any kind of experience with peace of mind.
- **One clear price.** The price shown is the price paid. On inventory Gomry resells, we look for the cheapest reliable option and add only the markup required to cover operations and risk.

¹ The Best Price Guarantee is the vision. It is not yet universal across the Gomry catalog, and currently covers roughly 25% of experiences and is expanding.
² 1-click cancel is live for a small set of events today. We are working to expand it to as many experiences as possible.

### For businesses

A venue, studio, or tour operator should not have to choose between software that runs the business and help finding customers.

- **One suite.** Ticketing, bookings, sponsorship, payments, memberships, POS, invoicing, contractor management, and customer relationships in one system.
- **Demand when you want it.** A business can turn distribution on for one event, set a budget, and reach buyers through affiliates, influencers, partner sites, paid ads, and attendee cashback.

## What each part of Gomry does

Gomry combines software for businesses, a consumer store, a wholesale catalog, and infrastructure for cloud and financial services. Each part has a different customer and purpose.

### Gomry Platform

The software suite that experience businesses use for ticketing, bookings, sponsorship, payments, memberships, POS, invoicing, contractor management, and customer relationships. It is also how sellers list their own experiences on Gomry.

Core product available today.

### Gomry Retail

Gomry is not focused on making money reselling tickets. We see ourselves as a buying agent for the user, going out to find the cheapest reliable option in the market and bringing it back in a seamless experience at the lowest price we can offer.

Available today.

### Gomry Wholesale

The live experience industry urgently needs to upgrade to an open distribution model, for the growth of the whole market and for a consumer who should be free to buy an experience wherever they want. Gomry Wholesale opens the full catalog at wholesale prices to online and physical retailers that want to keep the commercial relationship with the final customer and handle refunds and support themselves.

Coming next.

### Gomry Cloud

APIs for web data, tool execution and research. Scrape extracts structured web data, ToolsAPI runs tools, and Superagent returns research with citations. Services are available through Gomry Cloud and billed by usage.

[Available now · Explore Cloud Services](https://business.gomry.com/cloud).

### Gomry Pay

Financial services infrastructure built to serve any kind of business, industry agnostic. Payments, payouts, working capital, and cards, built from the systems Gomry needs to operate its own platform.

Because we are sharing the payment rails we had to build to move money across Gomry, businesses using Gomry Pay get compliant, reliable, battle-tested financial infrastructure at the lowest possible price.

Live for a selected set of businesses today. Available to everybody soon.

## What we believe

Six principles that decide how we build Gomry and how we behave when nobody is watching.

### 1. Customer obsession and mind-blowing user experience

Customers decide whether we deserve to win. That is why every decision goes through a simple question: what is best for the customer? That is also what is best for us.

### 2. There is no such thing as "competition"

If we are competing, we are providing no added value, and we have already lost. We are a highly collaborative and open company that wants to stand out for how easy it is to work with. We are here to serve the customer, and to do so, we need to collaborate with innumerable companies in similar businesses.

### 3. Long-term thinking, and the willingness to be misunderstood for long periods of time

Ben Graham famously said that in the short term the market is a voting machine, driven by sentiment and trends, but in the long term it is a weighing machine. We are not here trying to catch the last wave and get lucky. We are here to expand our surface of luck by providing tremendous long-term value to our customers that will be increasingly impossible to ignore.

### 4. Detail obsession

We build amazing products and services. Every decision, good or bad, impacts hundreds of thousands of people and our relationship with them. We believe that "bad" is not the enemy of "great" because bad is obviously bad. "Good" is actually the true enemy of "great" because good is not good enough. Perfect is good enough.

### 5. It's always Day 1

Day 2 is a "made it" mindset, inevitably leading to irrelevance and decline. At Gomry, it always is and always will be Day 1. The world changes; technological innovation never stops; customers will always have unsolved problems. A healthy company is one where, at every level of scale, it still feels like we are trying to figure out what to do next. We aim to keep this exact feeling intact forever.

### 6. We move fast

We are not in the business of avoiding mistakes. Fear of mistakes makes companies slow and uninnovative. We aim to be a company that makes more mistakes than anybody else and learns from them faster than anyone else.

## Buying an experience should be as easy as buying a book

One account. One clear price. A 1-click buy and, just as importantly, a 1-click cancel across the catalog, where Gomry handles the whole complexity of returns. Getting there means Gomry takes responsibility for inventory, payments, distribution, returns, and support, so anybody can book any kind of experience with total peace of mind.

- [Find an experience](https://www.gomry.com/)
- [Run your business on Gomry](https://www.gomry.com/start)
