If guests choose a scent and vessel when they book, that choice needs to reach the person preparing the workshop. A group purchase adds another detail: each guest may choose differently even though one person paid.
Start the software test with that order and follow it through preparation and collection.
What the booking has to capture
- The seat. Twelve or sixteen per session, sold individually or as a pair.
- The choice. Scent and vessel per seat, collected at booking or a few days before, and visible on the roster.
- The party. A hen do or a birthday books eight to twenty seats, wants the room to themselves, pays a deposit, and confirms the final number the week before.
- The add-on. Prosecco, a second candle, a gift box.
- The retail sale. The candles on the shelf, bought by the people who just made one.
- Pickup. Set collection or shipping dates according to the materials and production process.
Where studios lose time
Seats on a ticketing site, parties over email with a bank transfer, scent choices in a Google Form, retail on a separate shop, and the prep list assembled from all four. The studio owner is the integration.
Connect the booking to the preparation list
Use a Gomry Event for a public workshop and configure its ticket classes and capacity. Test the participant form with one buyer purchasing for several guests. Check whether each choice can be associated with the correct attendee and exported in a form staff can use.
For a private party, record the accepted quote and headcount. Demonstrate the deposit and balance workflow separately; do not infer a card-hold-to-deposit conversion from approval-required tickets. The private-event guide covers that handoff.
Keep collection status and retail requirements explicit. The booking roster should not be described as having a dedicated collected state without a demonstrated field or workflow. A retail product in the same business does not establish that it shares the ticket checkout.
Gomry does not supply a raw-materials production record. Keep wax, wick and preparation stock in the system your team uses for that work. The workshop guide covers capacity and materials alongside bookings.
Tap to Pay is in private beta; it should not be treated as a generally available in-person payment option.
Questions candle studios ask
Should guests choose the scent at checkout or later? At checkout if your scent list is stable. If choices change, set a later deadline and verify how the form and reminder will reach guests.
How do we track pickup? Use a collection record linked to the guest and piece. Demonstrate the field staff will update; do not assume a dedicated collected state exists in the roster.
Can we do a minimum headcount for parties? State the minimum in the quote and how the total changes with headcount. Reconcile any separate payments against that total.
Put a group order with different guest choices through the test. Ask another staff member to prepare the list and record collection without consulting the original email conversation.