Customer records for your events and classes.
Keep ticket buyers, form respondents and list members in one customer database, with registration and communication history.
Three steps to organized contacts.
One email, one profile
Creating a contact again with the same email reuses the profile within the organization.
Complete profiles automatically
Registrations, form responses and sent emails are recorded on the contact.
Reach the right people
Select contacts from their purchase and attendance records, then add them to a list for invitations.
One timeline per contact.
Contacts records registrations, waitlist activity, requests and refusals, declined payments, form responses and communications. Use that history to prepare a relevant update.
- ✓Registration and message history
- ✓Lifetime value and purchase history
- ✓Custom fields and tags you define
- ✓Team notes and internal context
Lists you build and reuse.
Select contacts and keep them together for a relevant invitation or update.
- ✓Search in natural language with Aven
- ✓Review purchase and attendance records
- ✓Add or remove contacts from a list
- ✓Use lists for targeted communications
Message your lists.
Send updates to contacts or registered attendees through email, SMS and push, respecting opt-outs. Event Invitations reach people who do not yet have a ticket and can use WhatsApp for eligible recipients.
- ✓Email campaigns with open/click tracking
- ✓Event invitations with one-click RSVP
- ✓Personalization with merge fields
- ✓Schedule sends
Download contacts for your next workflow.
Export your Contacts as a CSV to review customer details in a spreadsheet or reuse them in another tool.
What the contact file contains
Names, email addresses, phone numbers, companies, social profiles, list membership, tags and custom fields are included where present. Use the file in a spreadsheet or map its columns to your CRM’s import fields.
Choose how to request the file
Use Export in the Contacts dashboard, ask Aven for a Contacts CSV, or request it through an external assistant connected with Gomry MCP. The MCP export tool allows up to 2,000 rows per request, with filters for a contact list, search or Space.
For a custom connection, your developer can read and update Contacts through the REST API using the required resource permissions. Webhook subscriptions notify your receiver about supported checkout registrations and form responses; your integration determines what to update in the other system.
What is included.
One email, one profile
Creating a contact again with the same email reuses the profile within the organization.
Activity tracking
Registrations, form responses and sent emails are recorded on the contact.
Custom fields
Text, numbers, dates, dropdowns, checkboxes. Create the fields you need and filter by them.
Team access
Add team members with role-based permissions.
Analytics
View email metrics in the CRM. Ticket-transfer notifications do not show open or click badges.
Manual lists
Select contacts and keep them together for a relevant invitation or update.