Pricing

No monthly platform subscription. Unlimited events, contacts and team seats. Explore the fees for each service below.

Payments

Gomry service fees and payment processing are separate charges. Processing costs vary by card type, where the card was issued and the payment method, including PayPal or buy now, pay later.

Payments
ServiceGomry feeCharged perWhen it applies
Online ticket salesStandard rate · USD example3.9% + $0.79Per paid ticketThe percentage applies to the ticket’s face value. The fixed fee follows the ticket currency, as listed below. Payment processing is additional.
Online ticket salesFirst Pro month · USD example2.49% + $0.79Per paid ticketIntroductory service rate during the first Pro month, not a paid monthly subscription. The fixed fee follows the ticket currency. Payment processing is additional.
POS / Tap to PayUSD payments1% + $0.10Per transactionFor eligible USD Tap to Pay transactions. Payment processing is additional; device and account availability also apply.
POS / Tap to PayEUR payments1% + €0.25Per transactionFor eligible EUR Tap to Pay transactions. Payment processing is additional; country, account and device availability apply.
Custom pricingHigher ticket volumeBy agreementOrganization pricingProcessed at least $100,000 or equivalent in ticket volume across your organization in the last 12 months? Contact us to request custom pricing. Rates do not change automatically.

Fixed online fee, by currency

These amounts are currency-specific, not conversions. For online sales, the fixed fee applies per paid ticket, Bundle purchase or Subscription charge, according to the sale.

CurrencyFixed fee
USD$0.79
EUR€0.79
GBP£0.79
CHFCHF 0.79
PLNPLN 4.00
RONRON 5.00

Paid online events are supported in the United States, United Kingdom, Switzerland, Poland, Romania and the Eurozone. Tap to Pay has separate country, account and device requirements. Tap to Pay availability

A $40 ticket, with the fee absorbed

For illustration, suppose your organization absorbs the Gomry service fee on a $40 Standard ticket. $40 × 3.9% + $0.79 = $2.35 per paid ticket. For 100 such tickets, Gomry service fees are $235. Payment processing and any other applicable costs are excluded; this is not the total selling cost or your net proceeds.

When packs and recurring access are charged

Bundles bought online

For a Bundle bought online, the Gomry service fee is charged once on the total pack price, with one fixed fee for the purchase, regardless of the number of credits. The organization absorbs these fees, the customer pays the displayed pack price. Processing is charged separately on the purchase.

Subscriptions

The online fee is charged once per payment, including the first charge and each renewal, on the amount charged for that billing cycle, with one fixed fee per charge. Processing applies separately to each payment. Fees are absorbed by default; turning off Absorb fees adds the applicable Gomry service fees to the customer’s checkout. A Subscription started at the POS still uses online recurring card billing, rather than the Tap to Pay rate.

Bookings covered by access or credit

A booking fully covered by included visits or credits adds no Gomry percentage, fixed fee or payment-processing charge.

Standard payouts

Gomry does not charge a Standard payout fee. A bank or another third party may still apply charges.

Standard payouts
ServiceGomry feeCharged perWhen it applies
Gomry Standard payout fee0% + $0.00Per payoutNo Gomry fee. Third-party fees can depend on currency, destination, payout method or intermediary banks and may be passed through at cost.

From available funds to your bank

Funds become available

A recorded payment is not automatically an amount available for withdrawal. Availability depends on the sale and the account’s payout conditions; reserves or checks can delay release.

You request a payout

Request the available amount from your dashboard. Gomry generally processes payout requests within 1–2 business days, unless a different written payout arrangement applies.

The bank receives the transfer

Bank arrival follows processing and varies with the bank, payout method, weekends, holidays and additional checks. It is not a guaranteed period measured from the customer’s purchase.

WhatsApp messages

Gomry’s rates are charged per message. The recipient’s destination determines whether the geographic rate replaces the base rate.

WhatsApp messages
ServiceGomry feeCharged perWhen it applies
Commercial$0.09Per messageTemplate messages, including ticket purchase invitations, ticket delivery and event reminders.
Standard$0.05Per messageRegular messages and conversations, including chats with Aven.
Germany and NetherlandsDestination rate$0.19Per messageFor messages to recipients in Germany or the Netherlands. Replaces the Commercial or Standard base rate; it is not an extra $0.19 added to it.

Card payment disputes

These dispute fees are charged by Stripe and passed through by Gomry to the organizer. The received-dispute fee is separate from the applicable manual countering or Smart Disputes fee.

Card payment disputes
ServiceStripe chargeCharged perWhen it applies
Card dispute received€20.00Per disputed paymentCharged when a card payment dispute is received.
Card dispute countered€20.00Per dispute counteredReturned if the dispute is resolved in Gomry’s favor. Not charged when Smart Disputes applies.
Smart Disputes30%Of disputed funds recoveredApplies to the disputed amount recovered through Smart Disputes. It is not a charge on every disputed payment.

Included at no charge

No monthly platform subscription or per-seat fee. Ticket issuance is free; fees on paid sales and other chargeable services remain separate.

Included at no charge
ServicePriceUnit / allowanceWhen it applies
Monthly platform fee$0Per monthNo monthly platform subscription.
Sending emailsFreePer emailNo Gomry charge for sending emails.
ContactsFreeUnlimited contactsNo charge for the number of contacts in your organization.
EventsFreeUnlimited eventsCreating events is free. Paid ticket sales carry service and processing fees.
Tickets issuedFreeUnlimited ticketsIssuing tickets is free. This does not waive the fees on paid ticket sales.
API callsFreeUnlimited callsNo commercial API call quota or usage fee. Technical rate limits are separate from pricing.
Team seatsFreeUnlimited seatsNo per-seat charge for your organization’s team.

Create your Gomry account.

No monthly platform subscription.

Does Gomry offer enterprise or white-label solutions?

Gomry provides configurable, ready-to-use software for small and midsize event and experience businesses. It does not currently offer enterprise solutions, white-label solutions or a ticketing system built to order. You can build your own integrations through its API and connect supported AI assistants through MCP; those are ways to use the existing platform, not a Gomry custom-development service.

Read the business terms for payment and payout conditions. Business terms