Pricing
No monthly platform subscription. Unlimited events, contacts and team seats. Explore the fees for each service below.
Payments
Gomry service fees and payment processing are separate charges. Processing costs vary by card type, where the card was issued and the payment method, including PayPal or buy now, pay later.
| Service | Gomry fee | Charged per | When it applies |
|---|---|---|---|
| Online ticket salesStandard rate · USD example | 3.9% + $0.79 | Per paid ticket | The percentage applies to the ticket’s face value. The fixed fee follows the ticket currency, as listed below. Payment processing is additional. |
| Online ticket salesFirst Pro month · USD example | 2.49% + $0.79 | Per paid ticket | Introductory service rate during the first Pro month, not a paid monthly subscription. The fixed fee follows the ticket currency. Payment processing is additional. |
| POS / Tap to PayUSD payments | 1% + $0.10 | Per transaction | For eligible USD Tap to Pay transactions. Payment processing is additional; device and account availability also apply. |
| POS / Tap to PayEUR payments | 1% + €0.25 | Per transaction | For eligible EUR Tap to Pay transactions. Payment processing is additional; country, account and device availability apply. |
| Custom pricingHigher ticket volume | By agreement | Organization pricing | Processed at least $100,000 or equivalent in ticket volume across your organization in the last 12 months? Contact us to request custom pricing. Rates do not change automatically. |
Fixed online fee, by currency
These amounts are currency-specific, not conversions. For online sales, the fixed fee applies per paid ticket, Bundle purchase or Subscription charge, according to the sale.
| Currency | Fixed fee |
|---|---|
| USD | $0.79 |
| EUR | €0.79 |
| GBP | £0.79 |
| CHF | CHF 0.79 |
| PLN | PLN 4.00 |
| RON | RON 5.00 |
Paid online events are supported in the United States, United Kingdom, Switzerland, Poland, Romania and the Eurozone. Tap to Pay has separate country, account and device requirements. Tap to Pay availability
A $40 ticket, with the fee absorbed
For illustration, suppose your organization absorbs the Gomry service fee on a $40 Standard ticket. $40 × 3.9% + $0.79 = $2.35 per paid ticket. For 100 such tickets, Gomry service fees are $235. Payment processing and any other applicable costs are excluded; this is not the total selling cost or your net proceeds.
When packs and recurring access are charged
Bundles bought online
For a Bundle bought online, the Gomry service fee is charged once on the total pack price, with one fixed fee for the purchase, regardless of the number of credits. The organization absorbs these fees, the customer pays the displayed pack price. Processing is charged separately on the purchase.
Subscriptions
The online fee is charged once per payment, including the first charge and each renewal, on the amount charged for that billing cycle, with one fixed fee per charge. Processing applies separately to each payment. Fees are absorbed by default; turning off Absorb fees adds the applicable Gomry service fees to the customer’s checkout. A Subscription started at the POS still uses online recurring card billing, rather than the Tap to Pay rate.
Bookings covered by access or credit
A booking fully covered by included visits or credits adds no Gomry percentage, fixed fee or payment-processing charge.
Standard payouts
Gomry does not charge a Standard payout fee. A bank or another third party may still apply charges.
| Service | Gomry fee | Charged per | When it applies |
|---|---|---|---|
| Gomry Standard payout fee | 0% + $0.00 | Per payout | No Gomry fee. Third-party fees can depend on currency, destination, payout method or intermediary banks and may be passed through at cost. |
From available funds to your bank
Funds become available
A recorded payment is not automatically an amount available for withdrawal. Availability depends on the sale and the account’s payout conditions; reserves or checks can delay release.
You request a payout
Request the available amount from your dashboard. Gomry generally processes payout requests within 1–2 business days, unless a different written payout arrangement applies.
The bank receives the transfer
Bank arrival follows processing and varies with the bank, payout method, weekends, holidays and additional checks. It is not a guaranteed period measured from the customer’s purchase.
WhatsApp messages
Gomry’s rates are charged per message. The recipient’s destination determines whether the geographic rate replaces the base rate.
| Service | Gomry fee | Charged per | When it applies |
|---|---|---|---|
| Commercial | $0.09 | Per message | Template messages, including ticket purchase invitations, ticket delivery and event reminders. |
| Standard | $0.05 | Per message | Regular messages and conversations, including chats with Aven. |
| Germany and NetherlandsDestination rate | $0.19 | Per message | For messages to recipients in Germany or the Netherlands. Replaces the Commercial or Standard base rate; it is not an extra $0.19 added to it. |
Card payment disputes
These dispute fees are charged by Stripe and passed through by Gomry to the organizer. The received-dispute fee is separate from the applicable manual countering or Smart Disputes fee.
| Service | Stripe charge | Charged per | When it applies |
|---|---|---|---|
| Card dispute received | €20.00 | Per disputed payment | Charged when a card payment dispute is received. |
| Card dispute countered | €20.00 | Per dispute countered | Returned if the dispute is resolved in Gomry’s favor. Not charged when Smart Disputes applies. |
| Smart Disputes | 30% | Of disputed funds recovered | Applies to the disputed amount recovered through Smart Disputes. It is not a charge on every disputed payment. |
Included at no charge
No monthly platform subscription or per-seat fee. Ticket issuance is free; fees on paid sales and other chargeable services remain separate.
| Service | Price | Unit / allowance | When it applies |
|---|---|---|---|
| Monthly platform fee | $0 | Per month | No monthly platform subscription. |
| Sending emails | Free | Per email | No Gomry charge for sending emails. |
| Contacts | Free | Unlimited contacts | No charge for the number of contacts in your organization. |
| Events | Free | Unlimited events | Creating events is free. Paid ticket sales carry service and processing fees. |
| Tickets issued | Free | Unlimited tickets | Issuing tickets is free. This does not waive the fees on paid ticket sales. |
| API calls | Free | Unlimited calls | No commercial API call quota or usage fee. Technical rate limits are separate from pricing. |
| Team seats | Free | Unlimited seats | No per-seat charge for your organization’s team. |
Does Gomry offer enterprise or white-label solutions?
Gomry provides configurable, ready-to-use software for small and midsize event and experience businesses. It does not currently offer enterprise solutions, white-label solutions or a ticketing system built to order. You can build your own integrations through its API and connect supported AI assistants through MCP; those are ways to use the existing platform, not a Gomry custom-development service.
Read the business terms for payment and payout conditions. Business terms